Jefferson College Library and the Jefferson College IT department provide a variety of computers and other digital equipment to support the mission of the college. The Library has twenty-four computers in an open lab setting on the first floor of the library. This is a good place for collaborative work or work that might require considerate conversation with a colleague, faculty member, or librarian. There are an additional thirty computers on the second floor which is reserved for quiet, individual study. Laptops are available for use in the library and can be checked-out in four hour intervals. Chromebooks, eReaders, telescopes, and other technologies are also available for check-out. All computer use must follow Jefferson College's Computer Use Policy. Assistance with hardware and software questions is provided by Library, and in some cases, IT staff, and is guided by the Library's Technology Policy.
The Jefferson College Library aims to promote access to information for patrons, staff, faculty, and community members. To best accomplish this, the librarians and staff must make the best use of limited time and resources. This means prioritizing the needs of students, faculty, and staff, and defining the boundaries of reasonable expectations for technology assistance. This policy has been created to clarify the parameters of technology instruction/assistance and library device use in addition to the general campus Computer Use Policy and the Privacy/Confidentiality Policy.
Access is the primary ethical imperative for librarians. Access involves connecting patrons with information in a timely manner, and providing an opportunity for patrons to investigate and understand the information the library makes available.
Definitions- reasonable expectations
Reasonable expectations are presuppositions that library staff will help a patron fulfill his/her/their information needs, while simultaneously allowing the library to maintain normal functioning. Expectations that are unreasonable presuppose large amounts of time, energy, and work invested on the part of library staff, such that they are unable to perform their regular duties, or to assist other patrons. These expectations might include performing tasks that are the responsibility of the patron, a retail employee, or a trained professional external to the library or college (e.g. programming cell-phones, designing flyers, offering medical/legal advice, etc.)
Definitions- technology Instruction
Technology Instruction is defined as in-depth assistance with and education in the use of particular programs, apps, and/or the use of devices. Instruction will be provided in specific instances for students, faculty or staff as it is relevant to campus business/academic pursuits. Reasonable (see above) assistance with programs and devices will be provided by staff so long as it does not interfere with the regular functioning of the library.
Access to library resources will be prioritized for students, faculty, and staff during regular library hours. This includes both library technology and the time and expertise of library staff. To ensure the equitable delivery of all library resources, the amount of time that staff has to provide instruction on demand is limited.
Patrons are responsible for inputting their own data in all forms, applications, and documents to ensure privacy and academic integrity is maintained. Likewise, patrons must input any data, or follow any procedure on their own devices. Library staff should avoid handling patron devices for liability purposes. Library staff should avoid performing tasks for patrons such as homework, quizzes, tests, or job applications. Priority for information instruction will be given to students doing research.
Technology Guidelines and helpful documents:
Computer Use Policy
Social Media Policy
Privacy/ Confidentiality Policy
Last Updated 4/1/2018
Students, faculty, staff, and community members are welcome to use the computers in the library. A few important points to remember regarding computer use include: